Case study Sports & Leisure Africa Cup of Nations Cameroon · 2022

A tournament-grade ticketing platform — built in weeks, ran for an entire continent.

24 national teams. 52 matches. Six stadiums. A custom ticketing platform managing high transaction volumes, access control and the safety of fans across the Africa Cup of Nations 2021.

CAF · TotalEnergies Match 27

Cameroon vs. Egypt

Semi-final · 03 Feb 2022 · 20:00
StadiumOlembe
GateC · 04
Cat.Cat 1
Sec 112 · Row KSeat 28
52 matches across six stadiums with capacities of 20,000 to 60,000 spectators each.
Client
CAF · Confederation of African Football
Industry
Sports & Leisure
Year
2022 (delivered Dec 2021)
Practice
Digital Transformation
iThe Challenge

A continent's biggest tournament. Zero margin for ticketing failure.

The Africa Cup of Nations (CAF) 2021, held in Cameroon from January 9 to February 6, 2022, brought together 24 national teams, 52 matches, and six stadiums with capacities of 20,000–60,000 spectators each.

The scale of the event demanded a secure and fully integrated ticketing solution to manage high transaction volumes, guarantee access control, and ensure the safety of fans inside and outside the venues.

iiThe Solution

A custom platform tailored to CAF's requirements — and FIFA's standards.

Loyaltio developed a customized ticketing platform purpose-built for the tournament's demands, integrated with payment, security and access-control infrastructure approved by both CAF and FIFA.

Six stadiums · seat-level mapping
Olembe · 60K Japoma · 50K + 4 more · 20–40K
iii — Impact

A ticketing platform that became a pillar of safety as much as commerce.

52
matches operated end-to-end across the tournament
6
stadiums seat-mapped, with capacities of 20K–60K
100%
of access controlled via authenticated tickets only
Dec
2021
delivered ahead of kick-off and live throughout the tournament
ivThe Outcome

From ticket sale to turnstile, one trusted system.

The platform, delivered in December 2021, was fully operational throughout the tournament. It not only streamlined ticket sales but also became a critical pillar of security and crowd management — ensuring controlled stadium entry, preventing fraudulent access, and helping to avoid dangerous overcrowding or avalanches at entry points.

📷 Photo · Stadium entry on match day